Orca Book Publishers

Company Contacts

Remember customer service?

We do too! At Orca, a real live person always answers the phone between 8:30 and 4:30 PST. Give us a call.

Phone: 1-800-210-5277
Fax: 1-877-408-1551
Email: info@orcabook.com

Canada
1016 Balmoral Road
Victoria, BC, V8T 1A8

     

United States
PO Box 468
Custer, WA, 98240-0468


Rights Inquiries

For rights inquiries, please contact Ruth Linka at rights@orcabook.com.


Returns

For damaged books or books received in error, please email returns@orcabook.com for permission to return. Returns may be made without prior authorization not before 3 months or after 12 months from invoice date. All returns must be received in mint, resalable condition. Books ineligible for credit may be returned at the customer's expense. To receive full credit, return shipment must include an accurate packing slip detailing invoice numbers and dates, ISBN and list price of titles, and discounts and quantities of each title returned. Books returned without sufficient information will be credited at 50% of retail price. Returns are for credit only. Clearly mark "Returns" on the outside of the box. Returns must be packed in boxes that do not exceed 18 kg.

Send returns to:

740A Tyee Rd
Victoria, BC
V9A 6X3

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